Habitat First Group is a company founded on the principle of creating holiday home communities that share a deep love for Mother Nature and sustainability. The Hurricane Terrace bar, alfresco Pizza oven and Yurt is a unique offering to our property owners and guests overlooking the beautiful Silverlake Estate.
We are looking for a permanent zero-hour Front of House Team Member to deliver a first class service to our guests at the Hurricane Terrace alfresco terrace snack bar and pizza shack.
We are looking for a permanent zero-hour Front of House Team Member to deliver a first class service to our guests at the Hurricane Terrace alfresco terrace snack bar and pizza shack.
| Location | Silverlake |
| Reporting to | Hurricane Terrace Manager |
| Salary | from £10.42 per hour + tips |
| Hours | This is a permanent, zero-hour role. You will be available to work on Mondays and Fridays, with some weekend and evening availability also required. Contract will begin in September 2023. |
What can we offer you?
- 20 days holiday + bank holidays + additional day off for your birthday
- NHS Top Up Scheme (for example money off dentists, prescriptions, hospital parking)
- Free use of on-site gym/spa with discounted spa treatments
- Free use of paddleboards, kayaks and bicycles to enjoy the wider estate
- Discounted shopping platform
- Team member focus groups and mental health companions
- Employee Assistance Programme
- Free parking
- Team Member Referral Scheme
- Reward and recognition schemes
- Working as part of a fun team
Key responsibilities
- Assist in the set-up and maintenance of all restaurant service areas
- Greet guests to the bar terrace ensuring they are made to feel welcome, taking orders promptly and accurately.
- Respond to enquiries made in person or over the phone in a friendly and professional manner
- Serve meals / drinks and clear tables
- Notify the Manager or his/her deputy where stocks/supplies are low
- Ensure that all duties are carried out in accordance with food hygiene regulations
- Manage all payment transactions in accordance with the Restaurant’s policies and procedures, handling all transactions with diligence, honesty and integrity
- Support colleagues at peak times and undertake any operational duties which might be reasonably required to ensure customer expectations are met
Key requirements
- Ability to work well under pressure
- A positive, customer-focused attitude
- Communication and interpersonal skills are crucial
- Delivering food to a very high standard