Retail Assistant – Lower Mill Estate

Habitat First Group own three luxury Estates based in the Cotswolds, Dorset and North Devon and we’re on the search for a Retail Assistant to join our Food and Beverages team at our Lower Mill Estate.

This role is to facilitate the sale of products in our eco onsite retail store, Ballihoo Market. It will involve stocking, organising, presenting, marketing, and selling goods to customers in the store.
Location Lower Mill Estate, Somerford Keynes. GL7 6BG
Reporting to Food & Beverage General Manager
Salary £10 per hour
Hours 40 hours per week including lunch (unpaid), 5 days a week (including weekends)

Responsibilities Include:
• Opening the store at the beginning of operating hours and closing it at the end of operating hours.
• Scanning items for customers and making sure they found what they were looking for
• Operating our epos system
• Cashless set up
• Cleaning and maintaining the store floor and storage area
• Monitoring inventory
• Stocking shelves when a product is running out
• Ordering more stock when there is a shortage
• Communicating with customers over the phone and in person, answering all questions they have about products and the store
• Keeping aware of what types of products are in the store and making recommendations to customers
• Deferring to store management when a customer issue proves too difficult to handle alone
• Following procedures like dress code, customer etiquette, safety regulations, and other precautions and requirements
• Lifting heavy items when necessary
• Engaging in appropriate behaviour at all times, representing the business in a positive light
• Processing returned items
• Completing tasks as delegated by a superior such as a store manager

Key Skills and Experience:
• First class customer service and communication skills
• A desire to provide a helpful and friendly service to our customers
• Strong team player who is equally able to work independently
• Attention to detail, with excellent organisation skills
• Retail sales
• Cleaning
• Cashier Experience
• Product Knowledge
• Stocking, Inventory, Helpfulness

• A beautiful working environment
• Discounted food on site
• Access to site spa, gym and activities
• Training and development
• Working as part of a small friendly team
• 20 days holiday + birthday day off + bank holidays